Replacement of Veterans Day Holiday with a General Day Off - November 28, 2007

Webgreeter.com has always firmly believed in maintaining employee satisfaction and has managed to successfully achieve it over the years. This also entails considerations regarding employees’ needs and wants, their basic necessities and what they are entitled to. Keeping this in mind, Webgreeter.com has made it a point to strictly observe all federal and state holidays, including the Veterans Day.

Veterans Day, falling on November 11, is a holiday honoring military veterans. Despite the fact that it is a federal and state holiday, only government offices and banks formally observe it while most businesses and some schools stay open and follow regular schedules. The main reason for staying open, these businesses clarify, is the holiday’s proximity to Thanksgiving Day. Nevertheless, Webgreeter.com has always formally observed the holiday. Recently, however, Webgreeter.com decided to cancel the holiday and replace it instead with a day off out of floating days to fulfill the demands of their clients.

Webgreeter.com supplies Live Operators to a multitude of businesses. Our Live Operators initiate a conversation with website visitors and attempt to qualify them by keeping them involved in a dialogue, thereby generating sales leads in the process. Every conversation with every visitor is safely recorded and transcripts of the actual conversations are forwarded to the website owners, which facilitates reviewing and an immediate follow up, if necessary. Presence of Live Operators on websites not only ensures a prolonged stay of visitors on websites, it also guarantees the conversion of visitors into buyers. In short, the presale process is completely handled by these Live Operators, and it is needless to say that a lot depends on them to handle this job ably in order to increase sales opportunities.

For these very reasons, online businesses demand the presence of Web Greeters on their sites even on Veterans Day. Such sites regularly receive feedback insisting the presence of Live Operators on Veterans Day as well, since visitors wish to purchase their products/services on all sorts of state and federal holidays. This is essentially why webgreeter.com has decided to cancel the Veterans Day holiday, and substitute it for a day off out of employees’ floating days. It is convenient for employees as well since they can choose a day off at their own pleasure. This is ideal since we please both the clients and the employees in this manner. It is also in keeping with webgreeter.com’s principle to maintain employee satisfaction through and through.

2010-05-18T12:11:28