Why adding Live Chat is Inevitable for all E-Commerce Industries?

Ever wondered how important is the live chat service for your e-commerce business? Being an online entrepreneur in the year 2014, you cannot imagine making your online business sustain without integrating this advanced and most preferred channel of customer support onto your cyber portal. There are many reasons, why adding live chat to website has Read More

How Loyal Are Your Online Customers? [INFOGRAPHIC]

Getting traffic to your e-commerce website is just the first step in setting up your online business. However, to have a successful online business venture, you need to convert those visitors into customers. Next step is to retain those existing buyers and making them loyal customers for your business just because the cost of attracting Read More

Business Considerations To Take Into Account Before Investing In Live Chat Support

Live chat support is indeed a smart investment. To back up its credibility, there are numerous survey, researches and testimonials. However, the biggest question that comes regarding the feasibility of live chat is that what kind of industries it suits the most. While many people claim that this communication channel suits all the e-commerce websites, Read More

Accelerate Your Online Sales on Easter 2014!

Easter is well on its way and people all over the world are planning to celebrate this day with great passion and excitement. Now when the final countdown has begun, most of the people are busy shopping around purchasing gifts for their loved ones. The online shopping stores are working on new strategies to attract Read More

WG Live Chat Software™ Certifies Compatibility with Major Web Platforms

Nowadays, live chat software has become a business norm especially in the e-commerce world. Whether your industry is related to product sales or with the services, your customers always expect real-time support from you through the web platforms. Getting instantaneous support is one of the reasons why majority of the customers turn to live chat Read More

Appease the Generation Y with Fast and Reliable Online Service

Internet has indeed made life of the generation Y easy, but it has also made this generation restless and impatient. With the growing dependency on the internet, a majority of people would now shop, sitting on their sofas rather than going out of home to buy. Similarly, they would rather chat with you than to Read More

Want Reduced Costs & Amplified Sales for Your Business? Here’s how!

The sales cost is one of the most significant financial metrics for almost all small businesses across the planet. The practical method of minimizing the sales costs is to maximize the efforts of sales team and keep all the costs in line. Outsourcing the jobs or cutting down the budget to reduce costs is not Read More

What Is Your Reason For Not Adding Live Chat To Your Website?

Yes, I have not yet added live support to my website – a phrase that we hear from many online entrepreneurs. It seems like there is no point to dig out the matter further, but the thing that urges us to ask further questions is what provoked them to arrive at live support providing website, Read More

Boost Your Online Tickets Sales for FIFA World Cup 2014

FIFA World Cup 2014 is well on its way and football fans all over the world are purchasing tickets for this spectacular event with great zeal and zest. According to the FIFA’s Official Website, as the second period of sales phase began, a massive total of 384,597 tickets have been allocated within twenty-four hours out Read More

Guidelines for Putting Together a Diligent Team of Live Chat Operators!

Having an organization that promises awesome infrastructure, sufficient resources and dedicated leadership is your primary objective however putting together a dedicated and diligent team to contribute towards your organization’s prosperity is what you need to do afterwards. Setting clear and precise goals right from the beginning and ensuring that all the team members know what Read More

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