Creating a Solid Lead Generation Strategy – 3 Tips

Increased and quality lead generation is the dream of every entrepreneur around the world. The speed with which the lead generation process is evolving in the modern era continues to pick up pace and several strategies, which were once considered highly effective, are being pushed to the backburner. Several of these outdated lead generation strategies Read More

Tips To Simply Wow Your Customers with Amazing Support

The internet has radically reformed the way business organizations and their customers used to interrelate. There were times when customers were required to call or post a letter to the company while seeking assistance whereas the customers today find a variety of ways to communicate with the business organizations. In the similar way, the customers Read More

Efficient After-Sales Support is Essential for Customer Retention

Are you an online business owner who is focusing entirely on the business marketing strategy in order to acquire new customers? If this is true then you are undoubtedly doing it wrong. It’s not just you; in fact many other online entrepreneurs like you are investing a great deal on acquiring new customers via pre-sale Read More

How to Utilize Social Media for Your Business’s Customer Support

More so now than ever, people are using social media to instantly connect with businesses around the world. While it used to be common to see them customers calling customer service and communicating on a physically vocal level, now customers are more likely to send you a message on Twitter or post a comment on Read More

Importance of Customer Feedback for Your Online Business

Customer feedback is one of the crucial factors influencing the growth and sustainability of any business. In the modern age, online customer reviews have brought into existence, a whole new way of marketing for the ecommerce companies. Online business analysts and experts are also of the opinion that feedback plays crucial role in the success Read More

Are Your Online Customers Leaving You? Don’t Let Them Go!

Are you concerned about the increased shopping cart abandonment rate on your website? Are your online customers really leaving you? Many online entrepreneurs are facing this dilemma and are apprehensive about this situation. “Can I eliminate or reduce shopping cart abandonment rate on my website?” is a common question asked by the online businesses. Letting Read More

Up all Night? Tips to Overcome Entrepreneurial Insomnia

Do you keep tossing and turning all night through? Do you find yourself tired every morning you wake up? Does your energy level go down in the middle of the day? You need not to worry since you are not the only one facing this crisis; there are millions of other entrepreneurs who also can’t Read More

GITEX Technology Week 2014 – An Exhibition to Create Technology Awareness

GITEX Technology Week is one of the most popular and awaited ICT trade exhibitions held each year in Dubai, covering the Middle East region, South Asia and Africa. The key purpose of this annual event is to showcase the cutting-edge technology trends, which are led by the ICT industry leaders. This exhibition was initiated in Read More

How Live Chat Support has Revolutionized Ecommerce Industry?

Ecommerce industry is increasingly on the rise with addition of innovative technologies and online marketing techniques. In this regard, many factors are playing their role and live chat support is one of them. This cost efficient online customer service channel has taken the ecommerce industry by storm due to the convenience it has provided to Read More

Top 5 Emerging Trends for Customer Service

As 2014 is halfway through we need to look ahead and focus on the emerging trends for customer service and how companies can adopt them to improve their service quality and to further grow their business. Here are some of the top customer service trends for modern businesses to look into. Support channel preference is Read More

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