We're the pioneers in Live Chat & Live Support service providing online Customer Service, Sales and a general Live Help for online businesses. Indeed, nobody else can guide you better in this niche; our company conceived the idea of Internet Live Customer Services, and strived to realize this impulse on the ever-expanding canvas of the Internet. The Live Chat & Live Support Service, as you see it today, is a combination of years of research, a strong understanding of the Internet as an interactive device, and experience unmatched by most, to implement the process well. As you can imagine, it did not take WebGreeter long to gain popularity and media coverage.

Let us guide you step by step through the process of adding your own live chat support to your contact center. These sets of processes include the following:

  Live Chat & Live Support Consultancy
With experience and knowledge unparalleled by others like it, we can help with reducing costs, provide estimates, and get you an idea in budgeting. We’ll help you with human and technical resource allocation with an eye on KPI’s and maximum utilization in order to get maximum benefits, while keeping overhead costs low. We have assembled human resource pool from countries like USA, Philippines, Indonesia, Malaysia, Sri Lanka, and Pakistan, and therefore, can identify for you countries from where you can build and deploy a team compatible with your costs and job.


  Chat Management - The Art of interaction
Live Chat is a supreme example of how the impersonal internet world to one with a human touch. Hence we are in command of the logic that went into it, and we can list for you concrete standards for Live Support success.


  Our Experience with Chat based Customer Service and Sales Support
We attend to thousands of visitors daily, in almost all fields and industries, which showcases our experience. With a few hundred clients under our belt they range from consumer goods/services to the real estate sector. We know what to say, how to say it, when to say what needs to be said, and moreover, we know exactly when to throw a smiling face or make our way through slang and give a more professional air to it. We know how to give some chats professionally if, in case, it takes a critical course or borders on obscenity while keeping a world class Customer Service standard. Our Live Chat Operators know how to improvise; where there is a considerable difference in the way a teen ought to be dealt with on a music site or an adult looking for a lawyer or looking to buy a house.

Talk to us, call us at (877) 771-6067 to find out how WebGreeter can provide consultation to provide a leading Live Chat & Live Support Service.