Frequently Asked Questions (FAQs) About Our Live Chat Services
What is a Live Greeter or Live Chat Operator?
A Live Greeter or Live Chat Operator is a highly skilled and professional web site live chat support services agent who greets your website visitor, provides live customer service and executes your sales scripts. He provides you with virtual business support and live customer support from a global contact center rather than your office.
What is the difference between a Web Greeter and a Live Chat Operator?
There is no difference at all. A Web Greeter is, in fact, a Live Chat Operator on your website.
Where are you guys located?
The headquarters of LiveAdmins LLC is located at 500 North Michigan Avenue, Suite 300, Chicago, IL 60611.
Our global operations teams are situated in various parts of Asia including Phillipines, Sri Lanka and Pakistan.
What are your hours of operation?
LiveAdmins LLC corporate office is open 9 AM to 5 PM CST, Monday through Friday, where you can be in touch with us through our toll free number (877) 771-6067.
Our Live Chat Operators, however, are available 24/7 and are available by clicking on the Live Chat Button where our live chat support team would be more than happy to answer any of your questions or direct your inquiries to the concerned people.
How do you provide this coverage?
We train a team of 3 to 5 Live Operators to
monitor our web site 24/7. Likewise LiveAdmins LLC through our Live Chat Support Service,
WebGreeter, provides 24/7, 365 days coverage through a team of Live Chat Operators.