In providing live chat service, consistency of quality control is imperative. The operators must be fully equipped to deal with all kind of customers and have a virtual first aid kit for when and if any glitch is encountered. What is even more important is that the website owners are able to monitor and evaluate how the service is being delivered.

Our WebGreeters are fully trained to cope with challenges with streamlined procedures and instant troubleshooting facility. They are trained and tested thoroughly before the actual implementation of Live Chat on your website. The training is customized to cater to the following


We have contact centers situated around the globe so that there is always a team dedicated to monitoring and ensuring smooth customer support. Chat transcripts and online interactions can be viewed in real time by website owners if they wish so; this is just one of the many management features that we exclusively provide along with our service. “WG Live Chat Software” enables us to do all that and further reduce costs through automated efficacy.

Our Live customer support services can be adapted to your business needs which includes

Websites are not just differentiated on the basis of what industry they serve; traffic volume and intensity is also something that puts their needs apart.

WebGreeter understands how cost effectiveness differs based on the size and scale of the business unit. Hence, we offer tailored solutions for the following category of websites

For more details, please contact toll free at (877) 771 - 6067